Central Lighting & Energy, LLC

Company Overview

Commercial service based contractor specializing in electrical services. We are a multi state self-performing electrical contractor that services big box retail stores. Our team of highly skilled electricians provide exceptional services and ensure that all jobs are completed above industry standards and complete customer satisfaction. We strive to be the electrical contractor and employer of choice nationwide for our customers and employees. With 100+ employees and coverage across 17 states, we are continuously expanding and looking for new team members.

Job Summary

As a Service Coordinator, you will work with customers to provide quality, on-time service and with technicians to assist them in completion of work orders. The Service Coordinator is often the initial contact with customers. This position is fast-paced and requires the ability to juggle multiple technicians, vendors, and jobs at the same time. A Service Coordinator needs to have good communication and problem-solving skills. Building partnerships and good relationships with customers at both the corporate and store level is a must to be successful in this role.

Job Duties

• Scheduling / Dispatching of work orders
• Creating Purchase Orders for material & equipment. Follow-up such as lead times, delivery and pickup
• Supporting multiple technicians throughout the day regarding work ticket completion, material pickups/returns, and equipment orders/returns
• Communication by updating multiple customer portals throughout the day with estimated arrival and completion times
• Proficiently handle multiple jobs throughout the day and communicate with techs on-site and problem solve any possible issues in a timely manner

Job Skills

• Excellent written and verbal communication skills with customers and technicians
• Ability to prioritize and multi-task to meet daily deadlines and complete tasks on time
• Strong analytical and critical thinking skills
• Organized individual with extreme attention to detail
• Dependable and punctual
• Typing 45wpm & 10-key
• Proficient with Microsoft Office products (especially Outlook and Excel) and able to navigate the internet

Employment Type: Full-Time

Compensation Hourly Range: $19.00 – $25.00

Remote: No